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The Gurujienterprisesk website (“Platform”) is made available to shop home & kitchen accessories and/or its affiliates (hereinafter may be referred to as the “Company”, “we”, “us”, and “our”) respect your privacy and is committed to protecting it through its compliance with its privacy policy.
By accessing or using its Services or its Platform, registering an account with the Company, becoming a supplier, reseller, or customer on the Platform, or by attempting to become a supplier, reseller, or customer, you expressly agree to be bound by the terms and conditions of this privacy policy and you are consenting to the Company's collection, use, disclosure and retention of your personal information as described here.
This policy may change from time to time, your continued use of the Company's Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.

  1. Applicability of the Policy

1.1 This policy applies only to the information the Company collects through its Services, in email, text, and other electronic communications sent through or in connection with its Services.

 1.2 This Policy does not apply to the information that you provide to, or that is collected by, any third-party, that you use in connection with its services. The Company encourages you to consult directly with such third parties about their privacy practices.

  1. Collection of the information

 2.1 Some of our Services may be used without revealing any personal information, and for other Services, personal information is required. We may also collect ‘Non-Personal Information’ (i.e., information that cannot be used to identify you). Non-personal information includes information like the web pages that you have viewed. In order to access certain features and benefits on our Services, you may need to submit ‘Personally Identifiable Information’ i.e., information that can be used to identify you).

2.2 The Company collects several types of information from and about users of our Services, including: (i) Your Personally Identifiable Information- Personally Identifiable Information can include, but not be limited to, information such as your name, email address, contact number (cellular and landline), or (ii) Information about your internet connection, the equipment you use to access our Services and your usage details.

 2.3 We may collect this information either (i) directly from you when you provide it to us; or (ii) automatically as you navigate through our Services (information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons and other tracking technologies); and/or (iii) from any other source of information including from other third party sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

 2.4 Information you provide to us.

 2.4.1 Your account information: Your full name, email address, postal code, password, and other information you may provide with your account, such as your gender, mobile phone number, and website. Your profile picture (if any) that will be publicly displayed as part of your account profile. 

 2.4.7 Your transactional information: If you make use of our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions. This information may be shared with third parties which assist in processing and fulfilling your requests. If you write reviews about businesses with which you conduct transactions through our Services, we may publicly display information that you transacted with those businesses.

 2.4.8 Your Public Posts: You also may provide information (such as ratings, reviews, tips, photos, comments, likes, bookmarks, friends, lists, etc.) to be published or displayed (hereinafter, “posted”) on publicly accessible areas of our Services or transmitted to other users of our Services or third parties (hereinafter collectively referred to as “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable (see the "Security" section below).

 2.4.9 We use the information you provide to us to analyse and enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also use this information to display relevant advertising, provide services to you, provide support to you, communicate with you, and comply with our legal obligations.

 2.5 Information we may automatically collect includes but may not be limited to the following.

 2.5.1 We may automatically collect certain information about the computer or devices (including mobile devices) you use to access the Services, and about your use of the Services, even if you use the Services without registering or logging in.

 2.5.2 Usage information: Details of your use of our Services, including traffic data, location data, logs, and other communication data, and the resources that you access and use on or through our Services.

  1. Use of the information

We use the information we collect from and about you for a variety of purposes, including

3.1 For purchase and delivery of products and services. 

3.2 To provide, troubleshoot, and improve the Services.

3.3 For recommendations and personalization. 

3.7 For Fraud Prevention and Credit Risks. 

3.8 To administer contests and sweepstakes.

3.10 Research
3.11 To fulfil any other purpose for which you provide us the information and/or for any other purpose with your consent. 
 

  1. Sharing of the information

4.1. We may disclose personal information that we collect, or you provide, as described in this privacy policy, in the following ways:

4.1.1.  General Information Disclosures

  1. To our holding companies, subsidiaries, and affiliates, which are entities under common ownership or control of the Company.
  2. To contractors, advertisers/service providers, credit information agencies, analytics and research partners, other banks or financial institutions, insurers or intermediaries, and other third parties whom we use to support our business (e.g. logistics and delivery, to collect payments), or to improve your experience on our platform.
  3. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about the users of our Services is among the assets transferred.
  4. To third parties to market their products or services to you which we feel may be of interest or beneficial to you.                                                             We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.

 4.1.3.   For any other purpose disclosed by us when you provide the information.

 4.2. Service Providers. We may share your information with outside vendors that we use for a variety of purposes, such as to send you communications via emails, messages, or telecall to inform you about the services and/or products that may be of interest to you, push notifications to your mobile device on our behalf, provide voice recognition services to process your spoken queries and questions, help us analyze the use of our Services, process and collect payments, help us diversify the payment processing and collection methods available, and offer you special offers and services where available.

 4.6 If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our users, or others. This includes exchanging information with others companies and organizations for the purposes of fraud protection and credit risk reduction of the Company, our users, our service providers, our payment processing partners etc.

 4.7 Consent. We may share your information in any other circumstances where we have your consent.

  1. Third-Party links and services

The Services may contain links to third-party websites. Your use of these features may result in the collection, processing, or sharing of information about you, depending on the feature. Please be aware that we are not responsible for the content or privacy practices of other websites or services which may be linked on the Company’s Services. We do not endorse or make any representations about third-party websites or services. Our Privacy Policy does not cover the information you choose to provide to or that is collected by these third parties. We strongly encourage you to read such third parties' privacy policies.

  1. Anonymous or de-identified data

We may anonymize and/or de-identify information collected from you through the Services or via other means, including via the use of third-party web analytic tools as described below. As a result, our use and disclosure of aggregated and/or de-identified information is not restricted by this Privacy Policy, and it may be used and disclosed to others without limitation. 

  1. Cookies

7.1. Cookies are alphanumeric identifiers with a small amount of data that is stored on the user’s device hard-drive containing information about the user, commonly used as an anonymous unique identifier. We may offer certain features only through ‘cookies’ and may also collect information about you using these cookies.

7.2. We strive to provide you with choices regarding the personal information you provide to us. 

  1. Permissible Age

The Services are not intended for users under the age of 18 (eighteen), unless permitted under applicable local laws (Permissible Age). We do not knowingly collect any personal information from users or market to or solicit information from anyone under the age of 18 and use of our Services is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. 

  1. Data Retention

A user can close an account by visiting the profile settings page on our website. A user may request for deletion of its personal information by raising a request with the Grievance Officer as per the provisions of Section 14 of this Privacy Policy. Notwithstanding the foregoing, we reserve the right to retain your personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. We may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. 

  1. Your Consent

12.1. By accessing or using the Services or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information (including sensitive personal information) on the Services in accordance with this Privacy Policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

  13.Changes to this Privacy policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and use practices, the features of our services, or advances in technology. Please check this page periodically for changes..

  1. Contact us
If you have any queries relating to the processing/ usage of information provided by you or the Company's Privacy Policy or if you would like to raise any other inquiries, you may email us at veu360.gurujienterprises@gmail.com.